The PlayStation Network's services were down for hours

The PlayStation Network's services were down for hours
By: Engadget Posted On: October 01, 2024 View: 16

It's not just you — the PlayStation Network experienced serious issues, kicking people off their matches and crashing online games around the world. Based on Downdetector reports, the issue started shortly after 8PM Eastern time on September 30. Sony Interactive Entertainment has yet to release a statement about the problem, but it did update the PlayStation Network status page to show that several of its services weren't working.

Users couldn't sign in, create new accounts or edit their account details on the PS5, PS4, PS Vita and PS3. They couldn't do any account maintenance on the web either. Likewise, they couldn't stream games on the web or on any PlayStation console. They couldn't do any window shopping, as well: Users couldn't browse or search for games, redeem vouches, make any purchases or download previously purchased titles.

"We're working to resolve the issue as soon as possible," the company wrote in the status update. "Thank you for your patience."

As of 4:30AM Eastern time on October 1, however, the PSN status page now shows that all its services are up and running. It's still unclear what had happened and why PSN was down from the evening of September 30 to the early hours of October 1, but we reached out to PlayStation/Sony Interactive Entertainment for more information.

Update, October 02, 2024, 4:42AM ET: We updated this post after the PSN status page showed that all its services were up and running.

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